PagerDuty

Set up

Navigate to the Integration settings view

1. Select an app in the top left corner from the Switcher

2. Navigate to App Settings by clicking the gear icon (⚙️) at the top of the Timeline sidebar

3. Click on Integrations in the sidebar

Connect PagerDuty

1. Find the PagerDuty integration module under the Scheduling section.

2. Click the Connect button.

3. Enter a PagerDuty API Access Key

You can access or create an API Access Key by visiting Integrations > API Access Keys > Create New API Key in PagerDuty. Visit PagerDuty's documentation for more info.

Configure the PagerDuty integration

1. Choose a Schedule from the dropdown that will be used to assign release pilots to releases in Runway.

Release pilots will first be assigned to releases in Runway by matching up target kickoff dates to shifts in the configured Schedule in PagerDuty. The user that's scheduled to be on-call on the target kickoff date of a given release will be assigned as release pilot when the release is created.

You will not be able to re-assign or override release pilots in Runway if a Scheduling integration is connected. You must manage release pilots and overrides from PagerDuty directly.

For more details on how the Scheduling integration affects the release pilot rotation in Runway, visit the Release pilot rotation docs.