Jira

Set up

Navigate to the Integration settings view

1. Select an app in the top left corner from the Switcher

2. Navigate to App Settings by clicking the gear icon (⚙️) at the top of the Timeline sidebar

3. Click on Integrations in the sidebar

Connect Jira

• Find the Jira integration module under the Project management section

• Click the Connect button

• You’ll be taken through a standard Jira app OAuth flow

  • Select a specific Jira org if you’re a member of multiple (otherwise will be pre-selected)

You must be logged in as a Jira user with read/write permissions in the selected Jira org.

The Jira user that performs the OAuth needs to be granted the ADMINISTER_PROJECTS permission in each project from which you want to pull tickets. Make sure that this permission is assigned directly within Jira for all relevant projects.

Jira OAuth is "user bound", meaning all actions taken via the integration are associated to the Jira user that was used during the installation flow. Teams typically create a dedicated service account user for this purpose.

• Jira redirects you back to Runway, Runway presents a dialog:

  1. Select all the Jira projects you want to pull tickets from

  2. Select any additional columns that signify a “done” state for your tickets (Runway pre-selects any columns marked in Jira as “done” states)

  3. Select any additional fields that you want to make available for filtering and visible in ticket details

Runway also supports Jira Personal Access Token (PAT) authentication. If you would prefer to leverage this option, please get in touch.

Add feature affiliations

• Specify the labels and/or fix versions that Runway should use to associate tickets with specific releases

• Pattern is tokenized with the release version, e.g. ios-{version}